|| How many people do you send to my home?
Normally, we send a team of 2-4 uniformed
including a working supervisor to clean your home. Each person checks
the other's work and the team stays until all members of the team are
satisfied that the job is complete.We have found
that the team system is much more efficient and most cost effective. Periodically,
conducted by our management
|| Are you Insured and Bonded?
Absolutely! Our employees are also
covered by Workman's Compensation Insurance.
|| Do I need to be home?
Most of our customers are not home when we clean their homes. We keep
detailed information about each client's home regarding pets, access,
and alarm codes as well as any special instructions. If you prefer to
be home, we will schedule an arrival window that is mutually convenient.
|| Is there anything I need to do before the
Yes, Please. In order to provide quality cleaning,
pick up clutter and secure cash, jewelry and other small valuables.
|| How is payment handled?
The method of payment is arranged at the time your
scheduled for cleaning. We accept Visa, MasterCard, Discover, and AMEX-
or you can leave
a check or cash on the kitchen countertop. A receipt will be left for
|| What time will you be cleaning my home?
Once a cleaning date is agreed upon, you are
our computer system. Normal cleaning hours are 8:00AM to 4:00PM and we
provide you with an arrival window within those times.
|| Who provides the supplies and equipment?
We will provide all of the cleaning supplies and
our trade." We never use industrial strength chemicals or cleaning
solutions to clean your home. If you would prefer to provide the
cleaning supplies, just ask us!
|| Do you clean windows?
Yes, but for an additional fee.
|| What don't you do?
employees can not climb higher than a step stool, work outside the
home, move furniture, lift any objects over 20 pounds, prepare meals,
or provide any pet or children-related
|| How do I get regular service started?
Simply give us a call at (602) 866-8114, email us
or complete our on-line
|| Do I have to sign a contract for service?
|| What is the availability of your services?
Our regular working hours are 8:00AM to 4:00PM
Monday through Saturday.
|| What if I want to cancel a scheduled
No problem. All we ask is that you contact us at
hours prior to your scheduled cleaning. Cancellations with less than 48
hours notice are
subject to a $50 cancellation fee. Please keep in mind that each day's
cleanings are scheduled in advance and cancellation may mean your
team may not have a full day's work.